Returns and Exchanges:
We understand that sometimes things don’t work out as expected. Here’s our policy on returns and exchanges to ensure your satisfaction:
- Return Eligibility:
– To be eligible for a return, the item must be unused and in its original condition.
– Returns are generally accepted within 2 days from the date of purchase.
- Initiating a Return:
– To initiate a return, please contact support@oyekidhar.com with your order number and details of the item you wish to return.
- Return Shipping:
– Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part.
– Please use a trackable shipping method for your return.
- Refunds:
– Refunds will be processed once we receive and inspect the returned item.
– It may take 10 business days for the refund to be reflected in your account.
- Exchanges:
– If you received a defective or damaged item, we’ll gladly exchange it for a new one. Please contact us on support@oyekidhar.com to arrange the exchange.
- Non-Returnable Items:
– Certain items, such as personalized or digital products, may not be eligible for return. This will be indicated during the checkout process.
- Contact Us:
– If you have any questions or concerns about our return policy, please reach out to our customer support at support@oyekidhar.com
We appreciate your understanding and cooperation in making the returns process as smooth as possible. Your satisfaction is our priority!